Canada Revenue Agency
www.cra.gc.ca
Common menu bar links
e-Services Helpdesk hours of service
How you can contact us if you need help using NETFILE
| e-Services Helpdesk for individuals |
1-800-714-7257 |
| If you're calling from outside Canada and the United States, call us collect at | 709-772-8371 |
| TTY e-Services Helpdesk for individuals | 1-888-768-0951 |
e-Services Helpdesk hours of service
| Time zone | Monday to Friday |
| Pacific Time | 3:45 a.m. to 9:00 p.m. |
| Mountain Time | 4:45 a.m. to 10:00 p.m. |
| Central Time | 5:45 a.m. to 11:00 p.m. |
| Eastern Time | 6:45 a.m. to midnight |
| Atlantic Time | 7:45 a.m. to 1:00 a.m. |
| Newfoundland and Labrador Time | 8:15 a.m. to 1:30 a.m. |
| Outside Canada and the US (Eastern Time) | 6:45 a.m. to midnight |
